How can I join the Waitlist and how does it work?

Priority Waitlist
We will maintain a Priority Waitlist of up to 10 individuals, available on a first-come, first-served basis. Joining the Priority Waitlist requires a $500 non-refundable deposit, which serves as a guaranteed hold should a room become available for you.   The Priority Waitlist will open once a Getaway is sold out and will be displayed when attempting to search for a room.

By purchasing a Priority Waitlist spot, you agree to accept any available room type at or below the VIP Towers King (Cabo) or Premium King Garden VIew (Portugal) room category.  Priority Waitlist positions will be honored in chronological order.If a room becomes available, we will contact the next person on the Priority Waitlist to offer the opportunity to book that room. 

If the available room is a VIP Towers King (Cabo) or Premium King Garden VIew (Portugal) room or lower and you choose to decline it, your waitlist deposit will be forfeited, and we will move to the next person. If the available room is a Suite and you decline, your position on the waitlist will remain, and we will move down the list with the Suite offer.

Each time a higher room category becomes available, we will also reach out to former waitlist participants who have already purchased rooms to give them first priority for upgrading to the higher room type, based on availability and their original position on the waitlist. If we are unable to place you in a room by 30 days prior to the trip, your Priority Waitlist payment will be refunded in full.

Why We Charge for the Priority Waitlist
This past year, a significant number of waitlist requests came from individuals who were not ready to commit when rooms became available, resulting in lost time and missed opportunities for others who were prepared to book. The Priority Waitlist deposit ensures that those on the list are serious and ready to attend the Getaway if a room becomes available.

General Waitlist
We will also maintain a General Waitlist, a no-cost list for people interested in being notified if additional rooms open. Those on the General Waitlist will be contacted via email or SMS only if the Priority Waitlist has been fully exhausted. At that point, available rooms will be offered on a first-come, first-served basis.