The flight steps are where you tell us how each guest is flying into and out of the destination. Two separate steps in the dialogue — Arrival Flights for the trip in, Departure Flights for the trip home. Same rules for both: enter every segment, use airport codes where you can, and check the "not flying" box if a guest isn't.
What's the Arrival Flights step for?
For entering each guest's flights into the destination. If a guest has connecting flights (e.g., Denver → Atlanta → Lisbon), enter every segment using Add connecting flight — not just the final leg.
Use IATA airport codes (DEN, LIS, etc.) where possible — they're on the flight receipt from your airline. If you don't know the code, you can type the full city name instead.
What if a guest isn't flying in?
Check the "I'm not arriving by plane" box at the top of the step. That tells us they're getting to the destination some other way (e.g., already in-country, driving themselves), and you can fill in their actual transport in the Transfer In step.
What's the Departure Flights step for?
The mirror of Arrival Flights: each guest's flights out of the destination back home. Same rules — enter every segment, use IATA airport codes where possible (LIS, DEN, etc., from your airline's flight receipt; full city name works too), and use the "I'm not departing via plane" checkbox if they're not flying out.
I have a connecting flight — do I really need to enter every segment?
Yes. Enter every segment using Add connecting flight. If a guest's itinerary is Denver → Atlanta → Lisbon, that's three airports and two segments. We need all of them — not just the final leg into the destination.
Once flights are in, the next step is the last-mile: how each guest gets from the airport to the resort and back.
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